Terms of Service
Effective Date: July 15, 2025 | Last Updated: July 15, 2025
Overview
By accessing our website and/or purchasing something from us, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Acceptance of Terms
- Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms
- By accessing or using our Service, you agree to be bound by these Terms
- If you disagree with any part of these terms, then you may not access the Service
- These Terms apply to all visitors, users, and others who access or use the Service
Updates to Terms
- We reserve the right to update these Terms at any time
- Material changes will be communicated through appropriate channels
- Continued use of our Service after changes constitutes acceptance of new Terms
- It is your responsibility to review these Terms periodically
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Age and Legal Capacity
- You must be at least 18 years old or the age of majority in your jurisdiction to use our Service
- If you are under 18, you must have parental or guardian consent
- You represent that you have the legal capacity to enter into these Terms
- Parents or guardians are responsible for minors’ use of our Service
Prohibited Uses
- You may not use our products for any illegal or unauthorized purpose
- You may not violate any laws in your jurisdiction while using the Service (including but not limited to copyright laws)
- You must not transmit any worms or viruses or any code of a destructive nature
- You must not engage in any activity that disrupts or interferes with our Service
- You must not attempt to gain unauthorized access to our systems or networks
Account Registration
- You may be required to create an account to access certain features
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these Terms
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Service Availability
- We strive to maintain continuous service availability but cannot guarantee uninterrupted access
- Scheduled maintenance may temporarily interrupt service
- We are not liable for service interruptions beyond our reasonable control
- Emergency maintenance may be performed without advance notice
Content and Data Transmission
- Non-payment information may be transmitted unencrypted across networks
- Payment and financial information is always encrypted during transmission
- You acknowledge the inherent security risks of internet communication
- We implement industry-standard security measures for data protection
Intellectual Property Rights
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission
- You may not use any aspect of the Service or access to the Service without authorization
- All content on our website is protected by copyright, trademark, and other intellectual property laws
- Unauthorized use of our intellectual property may result in legal action
User Conduct
- You agree to use the Service in compliance with all applicable laws and regulations
- You will not engage in conduct that could damage our reputation or business
- You will not impersonate others or misrepresent your identity
- You will respect the rights and dignity of other users
Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Information Disclaimer
- Any reliance on the material on this site is at your own risk
- We reserve the right to modify information without notice
- Information may become outdated and we are not obligated to update it
- You should verify information independently before making decisions
Third-Party Information
- Some information may be provided by third parties
- We do not guarantee the accuracy of third-party information
- Third-party information is provided for convenience only
- You should verify third-party information independently
Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Price Changes
- All prices are subject to change without prior notice
- Price changes do not affect orders already confirmed and paid
- We reserve the right to correct pricing errors
- Promotional prices are valid for limited time periods
- Currency fluctuations may affect international pricing
Service Modifications
- We may modify, suspend, or discontinue any aspect of our Service
- Modifications may be made to improve user experience or comply with legal requirements
- We will attempt to provide reasonable notice of significant changes
- Continued use of the Service after modifications constitutes acceptance
Feature Updates
- New features may be added to enhance the Service
- Some features may be discontinued if no longer viable
- Beta features may be offered for testing purposes
- Feature availability may vary by region or user type
Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Product Availability
- Product availability is subject to stock levels and may change without notice
- Some products may be available only in certain regions
- Limited edition items may have restricted quantities
- Pre-order items may have extended delivery times
- Seasonal products may have limited availability periods
Product Information
- We strive to provide accurate product descriptions and specifications
- Product images are for illustration purposes and may not reflect exact appearance
- Color variations may occur due to monitor settings and lighting
- Actual product dimensions may vary slightly from specifications
- Product features and specifications may be updated by manufacturers
Sales Restrictions
- We reserve the right to limit sales to any person, geographic region, or jurisdiction
- We may exercise this right on a case-by-case basis
- Quantity limits may apply to certain products
- Business and wholesale accounts may have different terms
- Export restrictions may apply to certain products
Product Descriptions
- All product descriptions and prices are subject to change without notice
- We reserve the right to discontinue any product at any time
- Product specifications are provided by manufacturers and may be updated
- Compatibility information is provided as guidance only
- Professional installation may be required for certain products
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
Order Processing
- All orders are subject to acceptance and availability
- We may require additional verification for large or unusual orders
- Payment authorization is required before order processing
- We reserve the right to cancel orders for any reason
- Order confirmation does not guarantee product availability
Account Information Requirements
- You must provide accurate, current, and complete account information
- You are responsible for updating your account information
- False or misleading information may result in order cancellation
- We may verify information provided during the ordering process
- Multiple accounts by the same person may be subject to consolidation
Payment and Billing
- Payment is due at the time of order placement
- We accept various payment methods as indicated on our website
- Payment information must be accurate and up-to-date
- Declined payments may result in order cancellation
- Billing address must match payment method information
Fraud Prevention
- We employ fraud detection measures to protect customers and our business
- Suspicious orders may be delayed for additional verification
- We cooperate with law enforcement regarding fraudulent activities
- Customers may be required to provide additional documentation
- Fraudulent activity may result in account suspension or termination
Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.
Third-Party Tool Disclaimer
- We shall have no liability whatsoever arising from or relating to your use of optional third-party tools
- Any use by you of optional tools offered through the site is entirely at your own risk and discretion
- You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s)
- We may also, in the future, offer new services and/or features through the website
Integration Services
- Optional integrations with third-party services may be available
- Integration functionality may depend on third-party service availability
- We are not responsible for third-party service interruptions
- Data sharing with third-party tools is subject to their privacy policies
- Integration settings can be managed through your account preferences
Third-Party Links
Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
External Website Policy
- We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites
- Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction
- Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party
- Links to third-party websites do not constitute endorsement of those sites or their content
Affiliate Relationships
- Some links may be affiliate links that earn us commission
- Affiliate relationships do not influence our editorial content
- We only promote products and services we believe provide value
- Affiliate disclosures are provided where required by law
User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
Content Ownership and Rights
- We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments
- We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable
- Content that violates any party’s intellectual property or these Terms of Service may be removed
- You retain ownership of content you create, but grant us license to use it
User-Generated Content Guidelines
- Content must be original and not infringe on others’ rights
- No offensive, discriminatory, or harmful content is permitted
- Commercial solicitation through user content is prohibited
- Content should be relevant to the topic or product being discussed
- False or misleading information is not allowed
Content Moderation
- We reserve the right to moderate all user-generated content
- Content may be removed without notice if it violates our guidelines
- Repeat violations may result in account restrictions
- We may use automated systems to detect prohibited content
- Users can report inappropriate content for review
Community Standards
- Users are expected to maintain respectful discourse
- Personal attacks and harassment are not tolerated
- Constructive criticism is welcome when presented respectfully
- Users should respect diverse opinions and perspectives
- Community guidelines may be updated to reflect best practices
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
Data Collection and Use
- We collect personal information only as described in our Privacy Policy
- Personal information is used to provide and improve our services
- We implement appropriate security measures to protect your information
- You have rights regarding your personal information as outlined in our Privacy Policy
Data Sharing
- We do not sell personal information to third parties
- Information may be shared with service providers under strict agreements
- Legal requirements may necessitate information disclosure
- Business transfers may involve personal information transfer
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Error Correction Rights
- We undertake no obligation to update, amend or clarify information in the Service or on any related website
- No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated
- Pricing errors may be corrected even after order confirmation
- Product specification errors will be corrected as soon as possible
Order Cancellation Due to Errors
- Orders may be cancelled if significant errors are discovered
- Full refunds will be provided for cancelled orders due to our errors
- Customers will be notified promptly of any order cancellations
- Alternative products may be offered when original items are unavailable
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
Specific Prohibited Activities
- Attempting to gain unauthorized access to our systems or other users’ accounts
- Reverse engineering, decompiling, or disassembling any part of our Service
- Using automated systems to access the Service without permission
- Creating false identities or impersonating others
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Distributing malware, viruses, or harmful code
- Engaging in activities that could damage our reputation or business
Enforcement
- We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses
- Violations may be reported to appropriate law enforcement authorities
- Legal action may be taken for serious violations
- Account suspension or termination may occur without warning for severe violations
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
Service Disclaimer
- You expressly agree that your use of, or inability to use, the service is at your sole risk
- The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’
- We expressly disclaim all warranties of any kind, whether express or implied
- We make no warranty that the service will meet your requirements
Limitation of Liability
- In no case shall our company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind
- This includes without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages
- Our liability is limited to the maximum extent permitted by law
- These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis
Indemnification
You agree to indemnify, defend and hold harmless our company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Defense and Settlement
- You will cooperate fully in the defense of any claim
- We reserve the right to assume exclusive defense and control of any matter subject to indemnification
- You will not settle any claim without our prior written consent
- This indemnification survives termination of these Terms
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Severability Provisions
- If any part of these Terms is found invalid, the rest remains in effect
- Invalid provisions will be interpreted to achieve their intended purpose to the extent possible
- The overall agreement remains binding even if individual clauses are unenforceable
- Modifications may be made to ensure enforceability while preserving intent
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
Termination by User
- You may terminate your account at any time by contacting customer service
- Account termination does not automatically cancel pending orders
- You remain responsible for all charges incurred before termination
- Some provisions of these Terms survive account termination
Termination by Company
- We may terminate or suspend your account immediately for cause
- Causes for termination include violation of these Terms or illegal activity
- We will attempt to provide notice when possible
- Terminated users may be prohibited from creating new accounts
Effect of Termination
- Upon termination, your right to use the Service ceases immediately
- We may delete your account and all associated data
- Outstanding obligations survive termination
- Intellectual property rights and limitations of liability survive termination
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Complete Agreement
- These Terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement
- No other agreements or understandings exist unless specifically referenced
- Modifications must be in writing and agreed to by both parties
- Verbal agreements or representations are not binding
Waiver
- Our failure to enforce any provision does not waive our right to enforce it later
- Waivers must be in writing to be effective
- Single waivers do not constitute ongoing waivers
- We reserve all rights not expressly granted to users
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of our jurisdiction.
Jurisdiction and Venue
- Any disputes arising from these Terms will be resolved in our jurisdiction
- You consent to the jurisdiction of our local courts
- These Terms are governed by local laws without regard to conflict of law principles
- International users agree to these jurisdictional requirements
Dispute Resolution
- We encourage resolution of disputes through direct communication first
- Mediation may be required before litigation
- Arbitration may be required for certain types of disputes
- Class action lawsuits may be prohibited under certain circumstances
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Notification of Changes
- Material changes will be communicated through email or website notices
- Minor changes may be posted without additional notification
- It is your responsibility to check for updates periodically
- Continued use after changes constitutes acceptance of new terms
Version Control
- Each version will be dated and clearly marked
- Previous versions may be archived for reference
- Significant changes will be highlighted when possible
- Version history may be available upon request
Force Majeure
We shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, natural disasters, government actions, or technical failures.
Covered Events
- Natural disasters (earthquakes, floods, hurricanes, etc.)
- Government actions, laws, or regulations
- Labor disputes or strikes
- Technical infrastructure failures
- Pandemic or public health emergencies
- War, terrorism, or civil unrest
Response to Force Majeure
- We will make reasonable efforts to minimize impact and restore service
- Customers will be notified of significant disruptions when possible
- Alternative arrangements may be made where feasible
- Refunds or credits may be provided for significantly affected services
Contact Information
Questions about the Terms of Service should be sent to us using the contact information below:
- Email: [email protected]
- Phone Number: +1 3609396099
- Address: 5182 S NEPAL WAY, CENTENNIAL, CO 80015 (Not a return address)
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM
- Legal Department: For legal matters and formal notices
- Customer Service: For general inquiries and support
Important Notice: The address provided above is for correspondence only and is not a return address for products. Please refer to our Return Policy for proper return procedures and addresses.
Thank you for choosing our services. We appreciate your business and look forward to serving you. These Terms of Service are designed to protect both your rights and ours while ensuring a positive experience for all users of our Service.